FAQ'S
Do you film using a high quality camera format?
Yes, we use professional broadcast digital equipment and also High Definition format.
Will I have my event put to DVD format?
Yes we have been authoring events on DVD since 2000, as a point of interest we can transfer and encode any footage to DVD.
What background music accompanies my event film?
We can record live audio or use music that you have chosen and supplied. We can select appropriate music for you if you require. We assume you have cleared any copyright or we can arrange a blanket fee coverage. POA
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How do I provide the music?
We would prefer the original CD’s or MP3 format or you can burn your own CD with all the tracks you would like us to use.
We can also source hard to find music for you. we ask you to list the tracks on the booking form and on the discs and also ask you to write your names on the CD.
Will you be unobtrusive when filming?
We have years of wedding filming experience and it is essential to be unobtrusive, for the obvious reasons, it is also important that we capture key moments naturally as they happen, without it looking staged or performed in any way, this is something we pride ourselves in and has lead to excellent relationships with every other service provider on the day such as vicars, photographers, etc;
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Which areas do you cover?
We can and do travel to any part of the UK or anywhere abroad, preferably the Maldives.
We are based in London. We charge mileage for travel at the AA suggested rate.
What parts of the day do you cover?
We offer a bespoke service to all our clients, you must remember we are service providers and if you want us to film from waking to sleeping then we will. For instance if the Groom and his entourage are having a round of golf in the morning we can film and edit a sequence in an interesting way all set to music you have chosen of course, or you might need us until you leave the evening reception. Anything is possible, after all it is your day.
How many other weddings will you do on my day?
When you book us, that day is yours 100%. One operator per wedding per day, we do not let our operators do two in one day.
Can I change the options after I have booked and placed a deposit?
Yes, you can change the options, realistically up to two weeks before the wedding day.
How quickly can we pick the video up after the day?
We want to ensure high quality and on average this takes 2 weeks in the editing suite. But through the very busy summer months we may need between 3-4 weeks - as we do not rush it.
How many cameras do you use?
We employ techniques to give the impression we have used multiple cameras when filming, but if you need more than one camera on the day, we can organise this for you. An extra operator or a static camera can be used.
What about price changes if we book more than a season in advance?
When booking us more than 12 months in advance, please note we may adjust our prices at the beginning of each financial year, and new prices will apply (we will of course notify you of any such price adjustment).
Do I have to feed and water the camera operator?
We require you to offer our operator a hot plate of food and cold drink while the wedding breakfast takes place, as in some cases we can be filming for 8 hours before that happens.
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